6 Forum Management Essentials

If you are tasked with managing a forum, congratulations to you. If you find yourself weighed down by mundane management tasks, you are not alone. Let's examine some essentials to help you run an effective and vibrant message board community without the hassles of micromanagement.

1. Find a forum you like and stick with it. Yes, not everyone will be using vBulletin or one of the other wonderful PHP or ASP message board sites. If you like EZBoard or if you like making your own site up with PHP open source, then do it and stick with it. By now you know the pitfalls of the particular sites; can you really afford to regularly change to the latest and greatest technologies? Probably not, unless your site is already generating plenty of income through Google AdSense or similar types of PPC advertising. I am not saying to never update your site, rather weigh the costs of whether your site has to have a certain site or feel to be successful. Even ugly sites can prosper, witness Craig's List!

2. Find moderators who want to moderate. Not everyone who volunteers to moderate a particular forum on your message board is fit for the task. Some will sign up and then not moderate; better to go without a moderator then to have a "name in place." Keep your standards high and only the best will volunteer.

3. Envision long term. Unless you plan on rapidly growing your forum and then "flipping" it in a quick sale, you are better off looking at keeping your site for many years. Yes, in the land of the internet, everything changes so rapidly; still there are forums that can and do thrive the longer they are online, with proper management of course!

4. Reward your core constituency. Chances are your site is dominated by a small group of people who post regularly and are generally most helpful overall. Consider having a private forum viewable only to them on your site. Out of this group will likely come your moderators; run contests for this group only. Find advertisers to fund the prizes.

5. Ignore the squeeky, vocal minority. Yes, there will be the small amount of people -- usually less than 10% of your members -- whose demands on your time far exceed what is normal. They are the ones who want extensive hand holding and technical assistance...if they would only read previous threads or pay attention to announcements, your problems with them would be resolved. As much as it cuts against the grain for some administrators [heck, you are all about helping people, right?], you must cut them loose. You need not do it directly, but by not promptly answering their questions they will either figure things out themselves or move on.

6. Be well funded. Have a treasure chest or Paypal donation box on your site to welcome contributions. Run banner ads and join a successful PPC program. Find an advertising plan that works well for you. Seek grant money if your site is geared toward helping raise awareness about a particular health or social issue. You want to reap some monies from your site and you should pay yourself for your hard work.

Not all forums are meant to succeed on the internet, nor should they. The successful sites are well managed and positively impact members and guests far beyond the internet. If you have one of these sites, congratulations and good management to you!

Matt runs two successful forums which can be viewed at http://aviationemploymentboard.net/forum and http://corporateflyer.net/forum

In The News:


Bernal campaign agrees to three upcoming forums
The Salinas Californian
When Bernal's campaign didn't immediately agree to two September forums by the Pacific Grove Chamber for Commerce and the Carmel Valley Village Improvement Committee, Miller's campaign issued a challenge to debate β€œin any public forum, at any time.
Steve Bernal, sheriff's candidate, agrees to three debatesMonterey County Herald

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Counterfeit US Cash Floods Crime Forums
Krebs on Security
One can find almost anything for sale online, particularly in some of the darker corners of the Web and on the myriad cybercrime forums. These sites sell everything from stolen credit cards and identities to hot merchandise, but until very recently one ...


Eastern Shore Chamber of Commerce to hold community forums
Press-Register - al.com (blog)
FAIRHOPE, Alabama -- The Eastern Shore Chamber of Commerce will hold a series of community forums in September. Each event will begin with a brief presentation of current membership benefits and activity followed by a question and answer session.

and more »

Hoover City Schools, police to host social media forums for parents
Alabama's News Leader
The forums, which will be held later this month, will help teach parents about the various social media platforms that their children may be using today. Organizers will also provide information regarding child predators and their use of social media ...


Share Your Wisdom: Our Guide To Business Forums
Lifehacker Australia
Want to meet fellow business people, share war stories and enhance your skills? Lifehacker rounds up the top online and real-world forums for small business people to get together. Below, we've highlighted general-purpose business forums of interest to ...


Whiteville Mayor invites residents to input at community forums
WECT-TV6
The City of Whiteville is sponsoring two forums for community input on where residents think the city's plans should be headed. In an open letter from Whiteville's Mayor Terry Mann, he lays out why people should come to the forums and how they can ...


Pro, anti-SMO groups spar through lawsuits, cash, forums
Santa Monica Daily Press
SMO β€” As we inch closer to the November election, the Santa Monica Airport is feeling less like an airport and more like a battleground. Activists on both sides of the issue are squaring off on a daily basis through forums, campaign contributions, and ...

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Breakfast Topic: Forums vs. Social Media
Joystiq
Recently, Celestalon has been hitting the forums to talk about various classes and specs, from arms and fury warriors to discipline priests and death knights and elemental shamans. What's interesting to me about this is how it illustrates the strengths ...


Library to host ACA forums
Kokomo Perspective
Library to host ACA forums. To help those in the community understand the Affordable Car Act (ACA) and how to enroll or make changes to current plans, the Kokomo-Howard County Public Library is teaming up with the Howard County ACA Navigator, ...


KCPD community forum attendees focused on addressing problems in their ...
fox4kc.com
KANSAS CITY, Mo. β€” As police and protesters continue to face-off in Ferguson, Mo., officers in Kansas City, Mo., are focused on building a positive relationship with their community. KCPD held open houses at all six of its patrol stations Tuesday ...

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