Communication between franchisees in a franchise system

If you own a franchise you would be wise to stay in constant communication with your fellow and local franchisee counterparts. You should call up once a week and simply say; Hi. It is important to call up and just say hi to your fellow franchisees because it will remind them that you are always near by. You will get something positive out of the phone call such as:

A good lead

A streamlining technique

A way to handle a new employee

Someone who will listen

A time efficient way to attract new customers

A mistake which was made, that you can avoid

You can also talk about the worst customer of the week, The most ridiculous complaint of the year. Your fellow franchisee who normally cannot talk about such things will be glad to have someone listen to his story. The fellow franchisee might laugh and call her "the customer from hell." Business owners when they get in the room with other business owners often tell the stories like this at meetings. In franchising you have a built in group of folks who know exactly how you feel and what you are talking about. Customer from hell stories always get a laugh with the new franchisees. It is important to know what the other franchisees in your system, especially those in the region are doing. You should keep abreast of what your other franchisees are doing. For instance:

What major corporations are their customers

What government accounts do they service

How many employees are they running per shift

Who are their crew leaders

What kind of volume are they doing

When are they planning on going on vacation

Who are their family members; Etc.

These are very important because customers will come up to you and ask you questions about them. They might also make statements about the other franchisees. It's always nice when you know what they are talking about.

You can also use their major accounts for name dropping. It will help you in your sales. If you know how busy they are, you will also know if they can handle any more work or if they will be able to help you on a joint account. By knowing their names and family, you won't look uninformed when a customer engages you in conversation about them. Think about franchise team building, because in franchising it is about more than just a brand name, it is about team work.

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs

In The News:


Corporate Team-Building Events: The Good, The Bad & the Ugly
Huffington Post UK
When it comes to provoking a hostile reaction from employees, the words 'team building activities' are up there with 'redundancies' and 'pay freeze'. Whether it's hurtling around on quad-bikes or decorating cupcakes, these corporate away-days, which ...


Team-building drills lead Crystal Lake Central to victory
Northwest Herald
After a week of teambuilding drills, the Tigers came out with a renewed effort and beat McHenry, 2-1, in a Fox Valley Conference crossover game. “I thought the girls on the field and on the bench were more into the game,” Central coach Jay Schwarzrock ...


3.67 miles of team building
Richmond County Daily Journal
Saturday's coverage for Richmond County Daily Journal staff proved that work doesn't always have to seem like — well, work. Rockingham Middle School Principal Julian Carter showed that the field of education, too, can be something other than “all work ...

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ThisWeekNews

Team building
ThisWeekNews
Enlarge Image RYAN M.L. YOUNG/THISWEEKNEWS Fourth-graders Carson Walters (left) and Navya Guduri build a straw tower during the Science Olympiad competition for New Albany elementary-age students Saturday, April 12, at the 2-5 building.


ABC News

Kentucky's John Calipari provides simple advice about team building in basketball
Milwaukee Journal Sentinel (blog)
“You probably won't succeed if you've got jagoffs on your team, and if your best player is a jagoff, you've got absolutely no chance,” Calipari says. Big style points there, coach, for candor, bluntness and simplicity. He hastens to say the term he ...
NBA Rumors: John Calipari Happy At Kentucky, No Interest In Lakers Or Another ...Headlines & Global News

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Team Building over Spring Break: Habitat Breaks Ground in Georgia
Washington College Elm
The Washington College team of 29 students and four staffers was assigned to construct two homes on Columbus's 22nd Street. They cheerfully accepted the conditions, working through sun, wind, and rain, and sleeping on the gym floor of St. Mark's United ...


Leaders should balance team-building and completing tasks, say Case Western ...
The Plain Dealer
A quality control inspector at Quality Electrodynamics in Mayfield, checks a PC board socket in a 2011 photograph. Researchers at Case Western Reserve University are studying if leaders can focus on completing tasks and team-building. (Lynn Ischay, The ...


Sherman College students learn from outdoor team building exercises
Spartanburg Herald Journal
... Tuesday, April 8, 2014 at 5:11 p.m.. Last Modified: Tuesday, April 8, 2014 at 5:11 p.m.. On Tuesday, the normally quiet, wooded area behind Sherman College of Chiropractic was flooded by the sounds of students participating in team-building activities.

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A Team Building Expert
The New Indian Express
Beas Dev Ralhan is a serial entrepreneur with a passion for technology-backed businesses. He currently leads a talented team as CEO of Next Education, one of the top three digital education companies in India, with installations a presence in over 6 ...


Family Team Building, helps build Army families
DVIDS
The Fort Polk Army Family Team Building Program is located in the installation Army Community Service building, building 920. The AFTB staff is ready to help Soldiers and their families become more familiar with the Army way of life. The ACS building ...

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