Communication between franchisees in a franchise system

If you own a franchise you would be wise to stay in constant communication with your fellow and local franchisee counterparts. You should call up once a week and simply say; Hi. It is important to call up and just say hi to your fellow franchisees because it will remind them that you are always near by. You will get something positive out of the phone call such as:

A good lead

A streamlining technique

A way to handle a new employee

Someone who will listen

A time efficient way to attract new customers

A mistake which was made, that you can avoid

You can also talk about the worst customer of the week, The most ridiculous complaint of the year. Your fellow franchisee who normally cannot talk about such things will be glad to have someone listen to his story. The fellow franchisee might laugh and call her "the customer from hell." Business owners when they get in the room with other business owners often tell the stories like this at meetings. In franchising you have a built in group of folks who know exactly how you feel and what you are talking about. Customer from hell stories always get a laugh with the new franchisees. It is important to know what the other franchisees in your system, especially those in the region are doing. You should keep abreast of what your other franchisees are doing. For instance:

What major corporations are their customers

What government accounts do they service

How many employees are they running per shift

Who are their crew leaders

What kind of volume are they doing

When are they planning on going on vacation

Who are their family members; Etc.

These are very important because customers will come up to you and ask you questions about them. They might also make statements about the other franchisees. It's always nice when you know what they are talking about.

You can also use their major accounts for name dropping. It will help you in your sales. If you know how busy they are, you will also know if they can handle any more work or if they will be able to help you on a joint account. By knowing their names and family, you won't look uninformed when a customer engages you in conversation about them. Think about franchise team building, because in franchising it is about more than just a brand name, it is about team work.

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs

In The News:


Arkansas Online

Team building keys Kentucky
Arkansas Online
Kentucky forward Karl-Anthony Towns (12) celebrates his shot against Arkansas during the first half of the NCAA college basketball Southeastern Conference tournament championship game, Sunday, March 15, 2015, in Nashville, Tenn. (AP Photo/Steve ...
Camp Cal the latest innovation in team building at KentuckyThe Independent
'Camp Cal' the latest trend in team buildingLongview News-Journal

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New York Post

Final 4 breakdown: Which team-building route will win out?
New York Post
We've separated the contenders from the pretenders, the teams who can really win it all, who have what it takes to cut down the nets next Monday night, from the wannabes. The Final Four is upon us after four memorable Elite Eight games that were a ...
Spartans' win over Louisville caps winning weekend for TriceWTVM
Orange Watch: Syracuse's Carrier Dome is not a dump, it is a building that's ...The Juice Online

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Deaf dragon boat trainers roped in to lead exercises in team-building
The Straits Times
Consider it a case of the deaf leading the "deaf" to "hear" with their other senses. A social enterprise has roped in deaf dragon boat trainers to conduct team-building activities. The trainers teach hearing participants sign language and organise team ...

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Bulls.com

What is the right team building model?
Bulls.com
Jackson said, “We know what the first round pick is going to mean for us, but we also know we're going to build our team with free agents; 190 players or so are going to be free agents. Like a third of the [league]. So that's where our priority stands ...


Patriots Take a Team-Building Cue from … the Red Sox?
Boston.com (blog)
This may be a tale of apples and oranges. Or, maybe it is a tale of apples building teams like oranges. Either way, it's a story about how the Red Sox and Patriots are moving forward from very different places in similar fashion, both looking for a ...

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The National

Building team spirit with fun activities
The National
Yas Waterworld started by offering “athletic” team-building activities but it has since opened up to different options, including a race down the slides with tennis balls, a swim around the river and even a slush-drinking contest. The cost depends on ...

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Yahoo Sports (blog)

Jurgen Klinsmann wastes another chance for teambuilding with latest US roster ...
Yahoo Sports (blog)
This week, the United States men's national team will assemble for a series of friendlies in and against Denmark and Switzerland on March 25 and 31, respectively. It'll mark the first time since November that head coach Jurgen Klinsmann has his full ...

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G.I. Officials Focus on Team-Building, Talk Tax & 911 Center Backup During ...
NTV
Grand Island, NE - The price of eating out in Grand Island could go down soon, but it's all up to city council. Whether or not to keep a 1.5% food and beverage tax was a topic at G.I.'s annual city council retreat Saturday. The tax is paying for the ...

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Pioneer baseball team opts for team-building approach to offseason
Leavenworth Times
Entering his sixth season as head coach of the Leavenworth baseball team, Joe Allison said he's spent plenty of time developing fundamental skills in his players. Lacking in those six years, he said, was time spent building team chemistry. "We've had ...


Robert Kraft explains Patriots' team-building mentality
Comcast SportsNet New England
We were the fourth highest scoring team in points put up and we have basically that whole squad coming back except for Shane (Vereen).” Kraft pointed out the myriad ways players can still shake loose and wind up in New England. “We have the draft,” he ...

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