Communication between franchisees in a franchise system

If you own a franchise you would be wise to stay in constant communication with your fellow and local franchisee counterparts. You should call up once a week and simply say; Hi. It is important to call up and just say hi to your fellow franchisees because it will remind them that you are always near by. You will get something positive out of the phone call such as:

A good lead

A streamlining technique

A way to handle a new employee

Someone who will listen

A time efficient way to attract new customers

A mistake which was made, that you can avoid

You can also talk about the worst customer of the week, The most ridiculous complaint of the year. Your fellow franchisee who normally cannot talk about such things will be glad to have someone listen to his story. The fellow franchisee might laugh and call her "the customer from hell." Business owners when they get in the room with other business owners often tell the stories like this at meetings. In franchising you have a built in group of folks who know exactly how you feel and what you are talking about. Customer from hell stories always get a laugh with the new franchisees. It is important to know what the other franchisees in your system, especially those in the region are doing. You should keep abreast of what your other franchisees are doing. For instance:

What major corporations are their customers

What government accounts do they service

How many employees are they running per shift

Who are their crew leaders

What kind of volume are they doing

When are they planning on going on vacation

Who are their family members; Etc.

These are very important because customers will come up to you and ask you questions about them. They might also make statements about the other franchisees. It's always nice when you know what they are talking about.

You can also use their major accounts for name dropping. It will help you in your sales. If you know how busy they are, you will also know if they can handle any more work or if they will be able to help you on a joint account. By knowing their names and family, you won't look uninformed when a customer engages you in conversation about them. Think about franchise team building, because in franchising it is about more than just a brand name, it is about team work.

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance;

In The News:

Somerset Berkley officials planning retreat with focus on team-building for ...
Wicked Local Somerset
The retreat, billed as a team-building workshop that would be slightly different than last year's, would focus on setting priorities and developing strategic planning strategies for upcoming years, committee members said. Ramos-Gagliardi suggested that ...

and more »

Limitless Communications host team building activity at Combat Zone
The latest of the firm's team building activities played host to 35 attendees, many contractors and suppliers and provided a vital opportunity for Limitless Communications to bring people together and create a strong sense of team spirit among their ...


Paintballing The Boss: Office Team-Building Exercises Gone Bad
Who can forget that game of Twister played in a skirt? Or the failed "trust fall" where the boss ends up on the ground? Office team-building exercises often create lasting memories — just not necessarily ones you want to remember. Several years ago ...

and more »

The Guardian

Team building: company awaydays with a difference
The Guardian
"The games make great team building events because tactics are critical; poor tactics and ineffective use of resources will lose you the game, so communication is the key. All of our games end with coffee, drinks or food to consolidate relationships ...

Wood-Woolley tees off team building out on the green
Recently an embarrassing display of incompetence had me wishing golf was a team sport. However, while there is no-one else to blame for my score, I have realised golf is not a sport always played alone and that there is a camaraderie on the course.

Man injured during team-building drill: lawsuit
Chicago Tribune
Instead, according to a DuPage County lawsuit, one employee experienced “pain and suffering in body and mind” when he fell to the floor after being “propelled” into the air during what was supposed to be a team-building event. Antonio Gonzalez filed ...

Shareholders' Agreement & Team Building Workshop
One of the main issues for small starting companies and not so small ones is whether their shareholder agreement is what is supposed to be but also how to build the team that you really need for your startup. EntrepriseHelsinki NewCo Factory brings you ...

Howzat for a spot of Team Building at Emirates Old Trafford
When Salford based Brain and Spinal Injury Centre (BASIC) entered Emirates Old Trafford's twitter competition to win a Team Building Day at the venue, they could not have guessed how much fun they would have and how much they would enjoy the activity.

Let the team-building begin
LATROBE, Pa. – Because of the nature of the sport – that 11 players on each team must work as one – training camp always will be important to a football team. Different teams need different things at different stages of their development from a ...

and more »

Seven Days

GameShowVT Puts the Play in Team-Building
Seven Days
Polli and Kavanagh are the hosts of a new team-building entertainment company called GameShowsVT that travels to companies to stage the stuff of employees' TV dreams, from "Survey Says!" and "The Cost Is Correct" to "BuzzWordz" and "Seconds 2 Spare ...

Google News

Building Teams -You see it everywhere

A college football team has it. A corporation has it.... Read More

A Team That Gleamed

Too many techies get a bad rap for lacking teamwork... Read More

Checklist for High Performing Teams

Why do some teams perform well while others struggle? How... Read More

5 Reason Why Team Has A 4 Figure Income

You are new to Internet Marketing, you join one Affiliate... Read More

What Do Trainers Do When They are Not Training?

In the new corporate environments where everyone wears more than... Read More

Go On, Be A Tiger

From the moment he putted with Bob Hope on the... Read More

Proactive High Performance Teamwork

Proactive High Performance Teamwork is made up of nine proactive... Read More

What?s Wrong With You, Why Don?t You Understand Me?

Recently while waiting for our lunch to be served in... Read More

Grow Your Staff into a Team of Creative Problem Solvers

As a manager, your employees will come to you with... Read More

Team Communication Critical To Success

I'm often asked, "Why is my team always fighting fires... Read More

Leading To A Preferred Future

Last month's edition of Footprints and Monuments illustrated a parallel... Read More

How to be Healthier and Happier In Your Organisation

Did you know your work environment can actually make you... Read More

Top Ten Things About Team Building

People who lead the best teams realise early on that... Read More

General Patton and Leadership

No figure in history is like General Patton. He was... Read More

Presenteeism - present in body absent in productivity

Presenteeism is alive and 'not well' in many businesses today.... Read More

Team Building Survey Reveals Clues, Not Answers

Team Building Question:I'm a manager of a team of 20... Read More

Motivate People with Feedback

Someone once said - "Feedback is the breakfast of champions."... Read More

What Every Manager, Parent, and Teacher Should Know About How to Unify Employees, Families, & Youth

Project Head Start has been successful not only for the... Read More

Secrets of Successful Teams

To be a success is not always to be a... Read More

Effective Team Building for Stronger Teams

TEAM LEADERS WORKSHOPAlice asked Cheshire cat "which road should I... Read More

Designing and Deploying Human Centric Processes

A lot of effort has been carried out in the... Read More

Downsizing Your Team

Team Building Question:Our office has recently learned that about 20... Read More

Team Development and Learning

A tight knit team is a group of competent individuals... Read More

Trust: A Critical Factor to Your Teams Success

True or false? Teams that practice good teamwork contribute to... Read More

Motivation - Dont Make Your Team Uncomfortable

The people in your team may feel a bit uncomfortable... Read More