Communication between franchisees in a franchise system

If you own a franchise you would be wise to stay in constant communication with your fellow and local franchisee counterparts. You should call up once a week and simply say; Hi. It is important to call up and just say hi to your fellow franchisees because it will remind them that you are always near by. You will get something positive out of the phone call such as:

A good lead

A streamlining technique

A way to handle a new employee

Someone who will listen

A time efficient way to attract new customers

A mistake which was made, that you can avoid

You can also talk about the worst customer of the week, The most ridiculous complaint of the year. Your fellow franchisee who normally cannot talk about such things will be glad to have someone listen to his story. The fellow franchisee might laugh and call her "the customer from hell." Business owners when they get in the room with other business owners often tell the stories like this at meetings. In franchising you have a built in group of folks who know exactly how you feel and what you are talking about. Customer from hell stories always get a laugh with the new franchisees. It is important to know what the other franchisees in your system, especially those in the region are doing. You should keep abreast of what your other franchisees are doing. For instance:

What major corporations are their customers

What government accounts do they service

How many employees are they running per shift

Who are their crew leaders

What kind of volume are they doing

When are they planning on going on vacation

Who are their family members; Etc.

These are very important because customers will come up to you and ask you questions about them. They might also make statements about the other franchisees. It's always nice when you know what they are talking about.

You can also use their major accounts for name dropping. It will help you in your sales. If you know how busy they are, you will also know if they can handle any more work or if they will be able to help you on a joint account. By knowing their names and family, you won't look uninformed when a customer engages you in conversation about them. Think about franchise team building, because in franchising it is about more than just a brand name, it is about team work.

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs

In The News:


Daily Herald

BYU football: Cougar Thanksgiving experience one of team-building and gratitude
Daily Herald
“I think that's part of the team-building process,” Holliday said. “The closer a team is off the field, the better they are on the field. That's a part that we sometimes forget, that guys sometimes come from a long ways away. Not everyone is fortunate ...

and more »

East Hartford High School Event Fosters Civic-Mindedness
Hartford Courant
Other team-building games involved lifting plastic monkeys with a web of string and attaching plastic pipes to a tall structure. Later, the groups would sit in a classroom of their choosing to learning about one of the nearly 30 organizations that ...


The Guardian

Team Building: How to make your building a great place to work
The Guardian
According to James Berkeley of Ellice Consulting, team building is “a ridiculous waste of time.” He says that in many small businesses you don't have a team, you have a common objective – be it profitable growth or expansion of the firm – that “unites ...


Rogersville girls team building for the future
Springfield News-Leader
When Denny McHenry took over the Rogersville High School girls basketball program, he knew he had work to do on and off the court. Mainly, he needed put together a team to play this season while at the same time build interest in the program for ...

and more »

Canada: CN Tower Announces New Team-Building Experience
International Meetings Review
"Teambuilding is about sparking transformations," said Michael Macnaughton, senior vice-president of Eagle's Flight. "You want to create that flashpoint where change happens, where people are inspired to do their jobs better, and to lead more effectively.


Local Scout Troop Tackles Team-Building at Winter Camp
Jewish Exponent
Shevet Paamon, a local chapter of the Israeli Scouts in America, recently sent 62 boys and girls from third to 12th grade to participate in their third annual Winter Camp. The event took place at Camp Letts, a YMCA facility located in Annapolis, Md ...


The Daily News Journal

Coach-epreneur: Team building in a 'Free Agent Nation'
The Daily News Journal
Why is building a team so hard in today's climate? In this article, I make the case of why I think teams fail. I outline some of the biggest mistakes I made as a coach in building underperforming teams and what you can do to fix your team if it sucks ...


Team building day at BF Adventure for primary children
West Briton
MORE than 70 children from a schools cluster spent a day at an adventure centre on a team-building exercise. Year 5 and 6 pupils from the Keskowethyans multi-academy trust – Coverack, Grade-Ruan, Manaccan, St Martin and St Keverne primary schools ...


WOUB

The Key To Effective Team Building and Management
WOUB
Constant and meaningful communication is the key to effective team building and management in the 21st Century, according to career coach, leadership consultant and WOUB Blogger Beverly Jones. A team leader must communicate with every team ...

and more »

MLive.com

Eastern Michigan men's basketball team building confidence with each win
MLive.com
While EMU's coaching staff will have plenty of individual plays to use as teaching moments during its next film session, Murphy likes the overall direction his team is headed. "It's a big step each and every win," Murphy said. "It continues to build ...

Google News

The 3 Secrets of Team Motivation

Are workers telling the truth when they say they are... Read More

Team Journaling

The very effective tool of keeping a journal can be... Read More

Outdoor Team Development ? Harmless Fun or Serious Learning?

The Sales Director had organised a great conference; the venue... Read More

Working with Difficult People: 3 Questions to Help You Turn Your Tormentors into Teachers

The Dance of ConflictWhen faced with the prospect of meeting... Read More

Creating Unity In Your Company

The other day I got a call from a friend... Read More

Teaming - How to Build a Team

Team building takes work but the results are worth it.... Read More

Creating a Winning Staff Team

As a business owner, I've had staff come and go... Read More

Marche, or How Teams Work.

On the trail in Northern Canada "Marche" was the word... Read More

Feedback - Confirming the Good News

The feedback I'm talking about here isn't some sort of... Read More

Virtual Team Work

At a time when many companies are scaling down their... Read More

Leadership Quality Through Kindness

In days past, loyalty was a given. The worker in... Read More

How To Lead Your Team To Success

Today, most of us have been involved in a team... Read More

Building Your Dream Marketing Team

The Fantasy: Your marketing budget is packed to the brim... Read More

Characteristics of High Performance Teams

Abstract: Based on significant research, Entelechy has defined characteristics of... Read More

Why People Dont Listen... and Some Fun Things You Can Do About It

It's frustrating when your co-workers, audience members, teenager or even... Read More

Team Work

There's nothing that matches the power of teamwork to accomplish... Read More

Empower Your Trainees

One of the most memorable quotes that I heard from... Read More

How To Help A Sick Team Become Healthy

Team Building Question:A team is full of animosity, pretended interpersonal... Read More

How Does Personal Development Help in Business?

Teams run most businesses and teams work best if each... Read More

People Are The Heart Of Your Organization

Do you let your people express their thoughts about the... Read More

7 Key Dimensions of High Performance Teams

7 Key Dimensions of High Performance Teams We can always... Read More

Team Building Seminars: Why New Teams Struggle

With over 25 years of research and experience, we have... Read More

Building Teams

Young minds are quite easy to shape. International Terrorist recruiters... Read More

Mastermind Team: Do You Have One?

The key to life is to be around the people... Read More

Hand Out Warm Glows

Do you remember how you felt after your last interaction... Read More