Communication between franchisees in a franchise system

If you own a franchise you would be wise to stay in constant communication with your fellow and local franchisee counterparts. You should call up once a week and simply say; Hi. It is important to call up and just say hi to your fellow franchisees because it will remind them that you are always near by. You will get something positive out of the phone call such as:

A good lead

A streamlining technique

A way to handle a new employee

Someone who will listen

A time efficient way to attract new customers

A mistake which was made, that you can avoid

You can also talk about the worst customer of the week, The most ridiculous complaint of the year. Your fellow franchisee who normally cannot talk about such things will be glad to have someone listen to his story. The fellow franchisee might laugh and call her "the customer from hell." Business owners when they get in the room with other business owners often tell the stories like this at meetings. In franchising you have a built in group of folks who know exactly how you feel and what you are talking about. Customer from hell stories always get a laugh with the new franchisees. It is important to know what the other franchisees in your system, especially those in the region are doing. You should keep abreast of what your other franchisees are doing. For instance:

What major corporations are their customers

What government accounts do they service

How many employees are they running per shift

Who are their crew leaders

What kind of volume are they doing

When are they planning on going on vacation

Who are their family members; Etc.

These are very important because customers will come up to you and ask you questions about them. They might also make statements about the other franchisees. It's always nice when you know what they are talking about.

You can also use their major accounts for name dropping. It will help you in your sales. If you know how busy they are, you will also know if they can handle any more work or if they will be able to help you on a joint account. By knowing their names and family, you won't look uninformed when a customer engages you in conversation about them. Think about franchise team building, because in franchising it is about more than just a brand name, it is about team work.

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs

In The News:


Washington Times

Capitals embrace team-building potential of long road trip
Washington Times
After arriving in Calgary following Wednesday night's game, Trotz has planned for the team to take part in its first true team-building activity of the season on Thursday: Curling at a suburban ice house, allowing players to interact away from hockey ...
Capitals are ready to get awayWashington Post

all 62 news articles »

Corporate Team-Building Activities: The Good, the Bad and the Really Ugly
U.S. News & World Report
There are no i's in team. There shouldn't be broken bones, either. But a company's attempt to increase staff camaraderie by placing employees in out-of-the ordinary circumstances – blanketed under the pretense of team building – could do more team ...


Jeffries' team building skills needed on county board
Grand Island Independent
In the May primaries, Hall County voters made it clear it is time for a fresh perspective on the Hall County Board of Supervisors, and there is no one better than Jane Jeffries Richardson. Jane is a life-time resident in District 5 and feels passionate ...

and more »

Capitals embrace team-building potential o...
Washington Times
After arriving in Calgary following Wednesday night's game, Trotz has planned for the team to take part in its first true team-building activity of the season on Thursday: Curling at a suburban ice house, allowing players to interact away from hockey ...


Telegraph.co.uk

SME Masterclass: How to run a team-building event
Telegraph.co.uk
Be clear about what you are hoping to achieve from the team-building session. Are you hoping to blend two teams together? Are you hoping that everyone in your team will start to work together in more collaborative way? Do you have a specific new ...


Western Albemarle academic team building a national reputation
Charlottesville Tomorrow
If you ask a member of the Western Albemarle High School Scholastic Bowl team a question, they will probably know the answer. And it's just that depth of knowledge that has the defending state champions ranked second in nation to start the season.


Ohio Softball Participates in Team-Building Activities
Ohio University Athletics
ATHENS, Ohio - The Ohio softball team participated in team-building activities on Saturday, Oct. 18 in which members participated in a number of challenges. Team bonding weekend is a time I really look forward to," sophomore Taylor Saxton said.


Team-building fun
Grandlakenews
Amy Stanford places eggs on spoons in preparation for a team-building exercise during the Delaware County 4-H Horse Camp, held Friday and Saturday, Oct. 17 and 18 at Triple Cross Ranch north of Jay for members of the newly formed Delaware County ...

and more »

Business Solutions Magazine

Team Building At Its Sticky Best
Business Solutions Magazine
We talk a lot about building a team. There are plenty of fun, engaging group activities you can use to build your team. The Marshmallow Challenge is one of the best. This TED activity is simple. In eighteen minutes, teams try to build the tallest free ...


Did two Marion County teachers go too far with team-building exercise?
West Virginia MetroNews
Instead of team-building, he said the activity turned into more of a competition. β€œIt just so happens that, in this particular case, the teachers involved chose to make a couple of alterations to that activity and the alterations that they chose to ...

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