Communication between franchisees in a franchise system

If you own a franchise you would be wise to stay in constant communication with your fellow and local franchisee counterparts. You should call up once a week and simply say; Hi. It is important to call up and just say hi to your fellow franchisees because it will remind them that you are always near by. You will get something positive out of the phone call such as:

A good lead

A streamlining technique

A way to handle a new employee

Someone who will listen

A time efficient way to attract new customers

A mistake which was made, that you can avoid

You can also talk about the worst customer of the week, The most ridiculous complaint of the year. Your fellow franchisee who normally cannot talk about such things will be glad to have someone listen to his story. The fellow franchisee might laugh and call her "the customer from hell." Business owners when they get in the room with other business owners often tell the stories like this at meetings. In franchising you have a built in group of folks who know exactly how you feel and what you are talking about. Customer from hell stories always get a laugh with the new franchisees. It is important to know what the other franchisees in your system, especially those in the region are doing. You should keep abreast of what your other franchisees are doing. For instance:

What major corporations are their customers

What government accounts do they service

How many employees are they running per shift

Who are their crew leaders

What kind of volume are they doing

When are they planning on going on vacation

Who are their family members; Etc.

These are very important because customers will come up to you and ask you questions about them. They might also make statements about the other franchisees. It's always nice when you know what they are talking about.

You can also use their major accounts for name dropping. It will help you in your sales. If you know how busy they are, you will also know if they can handle any more work or if they will be able to help you on a joint account. By knowing their names and family, you won't look uninformed when a customer engages you in conversation about them. Think about franchise team building, because in franchising it is about more than just a brand name, it is about team work.

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs

In The News:


FOX 29

San Antonio Medical Team Building Relationships With African Doctors
FOX 29
That's what doctors sponsored by San Antonio's University United Methodist Church are working on, building relationships and sharing knowledge. "Part of what I've done with Valerie these past few weeks, Valerie has been my interpreter but we've spent ...


Lady Stags B-team, building the future today
Berkeley Independent
Berkeley Lady Stags softball coach Boogie Grooms has voiced the same mantra in regard to the building of a long term successful girls' softball program at BHS. For Grooms, in his second year heading the Lady Stags, it's about getting middle school ...

and more »

Color Me Purple Team Building Icebreaker
About - News & Issues
Need an always successful, interesting, yet personality revealing, icebreaker for teambuilding sessions? In a team building exercise I have used for years, participants are asked to name their favorite color. Then, they are asked to list words that ...


9 keys to building successful business teams
Arizona Republic
It might be a project-based team, a team of advisors, employees or problem-solving group. Whatever the team purpose, it's essential to build it well to achieve the best results. Here's some savvy team building advice from Rich Karlgaard, author of “The ...

and more »

Censors teambuilding: Think more, do more
Manila Standard Today
WORKERS belonging to the Movies and Television Review and Classification Board will undergo personality development training and teambuilding seminar with the theme “Think more, do more, and be more” this weekend. Chairman Eugenio Villareal said ...


Leaders should balance team-building and completing tasks, say Case Western ...
The Plain Dealer
A quality control inspector at Quality Electrodynamics in Mayfield, checks a PC board socket in a 2011 photograph. Researchers at Case Western Reserve University are studying if leaders can focus on completing tasks and team-building. (Lynn Ischay, The ...


Joel Jones: Trust, technology, team-building and our greatest leader
Farmington Daily Times
Last month one of my grandsons asked rather pointedly, “Who was the greatest president of the United States?” Obviously, no easy answer presents itself, and a myriad of variables swirl in a vortex of ambiguity when searching for a definitive answer.


Family Team Building, helps build Army families
DVIDS
The Fort Polk Army Family Team Building Program is located in the installation Army Community Service building, building 920. The AFTB staff is ready to help Soldiers and their families become more familiar with the Army way of life. The ACS building ...


Team-building drills lead Crystal Lake Central to victory
Northwest Herald
After a week of teambuilding drills, the Tigers came out with a renewed effort and beat McHenry, 2-1, in a Fox Valley Conference crossover game. “I thought the girls on the field and on the bench were more into the game,” Central coach Jay Schwarzrock ...


Corporate Team-Building Events: The Good, The Bad & the Ugly
Huffington Post UK
Sarah, a brand manager for a cosmetics firm, is happy to take part in team-building away days but is not convinced they've ever given her work performance a boost: “Don't get me wrong, I'll take making chocolate over stewing over spreadsheets any day ...

Google News

Team Success with ?Innies?: Why You Want Them on Your Team and How to Help Them Excel

Everyone knows, works or lives with "innies." Who are they... Read More

Consensus: The Right Team Decision Strategy?

Consensus is the appropriate decision strategy for the most important... Read More

Building Teams -You see it everywhere

A college football team has it. A corporation has it.... Read More

How To Encourage Ideas From Your Team At Meetings

You're at a meeting with key staff. You want some... Read More

Functioning in a Dysfunctional Workplace

Sometimes the greatest challenges lay not within the actions of... Read More

Build a Great Team - Ten Easy Ways to Start!

It's all about focusing on where the best value in... Read More

Aligning Corporate Teams

Picture yourself entering a corporate meeting, team meeting, or business... Read More

Motivating Teams

Introduction:Working with teams, whether as leader of a single team... Read More

How the P.R.I.D.E. Team Changed my Call Center

Several years ago I took an assignment as a Manager... Read More

Your Administration Team - Look After Them

In most organisations the administration/support team, although they can be... Read More

Go On, Be A Tiger

From the moment he putted with Bob Hope on the... Read More

Company Picnic Ideas and Planning Tips

The company picnic is a beloved tradition at many firms.It's... Read More

Station Teams: Assembly Required

Too often teams aren't assembled. They just happen. A project... Read More

Why It Pays to Out More Humor in the Workplace

1. Humor reduces stress levels and stress is the number... Read More

Intercultural Team Building

Internal business structures have been radically transformed over the past... Read More

Listening Between the Lines

Have you seen the tee-shirt with the slogan, "Talk to... Read More

Leadership, Genuine, Meaningful and Productive

One of the best lessons I have learned is the... Read More

How to Boost Morale In Your Organisation

Who keeps the wheels turning in your organisation? Who holds... Read More

The Top 7 Things Entrepreneurs Need to Know About Employees

As I work with clients to strengthen their teams and... Read More

Proactive High Performance Teamwork

Proactive High Performance Teamwork is made up of nine proactive... Read More

In 2005 Collaboration is Key

Perhaps you're a small business owner wondering how you and... Read More

Discovering the Truth on MLM

Truth on mlmDid you know that the truth on mlm... Read More

Team Building requires one great dynamic for true Success - Mateship

A Successful Team is built around mateship, around respect for... Read More

How To Help A Sick Team Become Healthy

Team Building Question:A team is full of animosity, pretended interpersonal... Read More

Business Team Building Strategy In The Jungle

"Tak kenak! Tak kenak!" "Adak Orang sanak!????"The quiet jungle has... Read More