Communication between franchisees in a franchise system

If you own a franchise you would be wise to stay in constant communication with your fellow and local franchisee counterparts. You should call up once a week and simply say; Hi. It is important to call up and just say hi to your fellow franchisees because it will remind them that you are always near by. You will get something positive out of the phone call such as:

A good lead

A streamlining technique

A way to handle a new employee

Someone who will listen

A time efficient way to attract new customers

A mistake which was made, that you can avoid

You can also talk about the worst customer of the week, The most ridiculous complaint of the year. Your fellow franchisee who normally cannot talk about such things will be glad to have someone listen to his story. The fellow franchisee might laugh and call her "the customer from hell." Business owners when they get in the room with other business owners often tell the stories like this at meetings. In franchising you have a built in group of folks who know exactly how you feel and what you are talking about. Customer from hell stories always get a laugh with the new franchisees. It is important to know what the other franchisees in your system, especially those in the region are doing. You should keep abreast of what your other franchisees are doing. For instance:

What major corporations are their customers

What government accounts do they service

How many employees are they running per shift

Who are their crew leaders

What kind of volume are they doing

When are they planning on going on vacation

Who are their family members; Etc.

These are very important because customers will come up to you and ask you questions about them. They might also make statements about the other franchisees. It's always nice when you know what they are talking about.

You can also use their major accounts for name dropping. It will help you in your sales. If you know how busy they are, you will also know if they can handle any more work or if they will be able to help you on a joint account. By knowing their names and family, you won't look uninformed when a customer engages you in conversation about them. Think about franchise team building, because in franchising it is about more than just a brand name, it is about team work.

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs

In The News:


EI Design Creates an Innovative Team Building Strategy
Virtual-Strategy Magazine (press release)
As part of this, several initiatives were unveiled that encompass team building, additional measures for team retention, talent management and grooming for growth. Besides this, an integrated learning and development plan has been drawn up to cover ...

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One team: building bonds through IED defeat
DVIDS
U.S. Army Reserve Cpl. Mark Melvin, a squad leader from Orlando, Fla., with the 389th Engineer Company, explains the workings of an improvised explosive device July 20 during IED awareness training at Fort Chaffee, Ark., during Operation River Assault.


Johnson City Press (subscription)

Learning on the ropes: New Quillen students begin team-building exercises
Johnson City Press (subscription)
First-year students of the Quillen College of Medicine participated in a number of team-building exercises at ETSU's low ropes course on Tuesday. (Photos by Carter Giegerich/Johnson City Press) ...


NPR

Paintballing The Boss: Office Team-Building Exercises Gone Bad
NPR
Who can forget that game of Twister played in a skirt? Or the failed "trust fall" where the boss ends up on the ground? Office team-building exercises often create lasting memories — just not necessarily ones you want to remember. Several years ago ...

and more »

Area Prep Football Players Take Part in FCA Team Building
WJHG-TV
Marianna, FL---Call it team building with a strong message of becoming better role models built in. The Northwest Florida chapter of the Fellowship of Christian Athletes is holding a series of three team building football camps in Marianna this month.


Corporate Challenge Promotes Health, Team Building and Competitive Spirit
STLtoday.com
The Challenge benefits the entire community with friendly competition, team building, networking and just plain old fun. It generates spirit and unity among employees of those businesses that participate. Participants also get to use the workout ...


Ohio State spends some team-building time at the waterpark (Photos)
Yahoo Sports (blog)
Nov 23, 2013; Columbus, OH, USA; Ohio State Buckeyes head coach Urban Meyer claps with his team before the game against the Indiana Hoosiers at Ohio Stadium. Ohio State Buckeyes beat Indiana Hoosiers 42-14. (Trevor Ruszkowksi-USA TODAY ...


Camp R.O.C.K. offers games, team-building for kids
Clarksdale Press Register
Kids ages 6 to 8 years old filled Camp R.O.C.K (Recreation and Outdoors for Coahoma's Kids) during its first week at the Coahoma County Higher Education Center, participating in activities from flag races and disc golf to canoeing, archery, floor ...


The Providence Journal

Oakland's All-Stars show varied approach to team building
The Providence Journal
“It's really rare you see a team built the way ours was built,” said Brandon Moss Monday. “Usually you hear teams and media talk so much about building from within with prospects or spending money on a large payroll. You can't always control where you ...

and more »

Video: Wildcats hit beach for team-building event
Big Ten Network
One of the many perks of going to school at Northwestern is its proximity to Lake Michigan. The Wildcats know this, and they recently went to the University's north beach for a team-building exercise. The weather, foggy and cool, was perfect for the ...
Video: Northwestern Football Had An Intense Military-Style Team Building ...College Spun

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