Communication between franchisees in a franchise system

If you own a franchise you would be wise to stay in constant communication with your fellow and local franchisee counterparts. You should call up once a week and simply say; Hi. It is important to call up and just say hi to your fellow franchisees because it will remind them that you are always near by. You will get something positive out of the phone call such as:

A good lead

A streamlining technique

A way to handle a new employee

Someone who will listen

A time efficient way to attract new customers

A mistake which was made, that you can avoid

You can also talk about the worst customer of the week, The most ridiculous complaint of the year. Your fellow franchisee who normally cannot talk about such things will be glad to have someone listen to his story. The fellow franchisee might laugh and call her "the customer from hell." Business owners when they get in the room with other business owners often tell the stories like this at meetings. In franchising you have a built in group of folks who know exactly how you feel and what you are talking about. Customer from hell stories always get a laugh with the new franchisees. It is important to know what the other franchisees in your system, especially those in the region are doing. You should keep abreast of what your other franchisees are doing. For instance:

What major corporations are their customers

What government accounts do they service

How many employees are they running per shift

Who are their crew leaders

What kind of volume are they doing

When are they planning on going on vacation

Who are their family members; Etc.

These are very important because customers will come up to you and ask you questions about them. They might also make statements about the other franchisees. It's always nice when you know what they are talking about.

You can also use their major accounts for name dropping. It will help you in your sales. If you know how busy they are, you will also know if they can handle any more work or if they will be able to help you on a joint account. By knowing their names and family, you won't look uninformed when a customer engages you in conversation about them. Think about franchise team building, because in franchising it is about more than just a brand name, it is about team work.

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs

In The News:


U.S. News & World Report

3 Team-Building Exercises That Don't Cost a Dime
U.S. News & World Report
Mary Scannell, author of "The Big Book of Low-Cost Training Games" and several other team-building books, says a lack of trust among team members is a major concern for many managers she consults. "Everybody's just clamoring for 'How do we build ...


Herald & Review

Biking used as corporate team-building exercise
Herald & Review
“Team goal-setting has been shown to be an effective team-building tool for influencing unity,” Tringali said. “Therefore, if group physical activities are set as collective goals, they may offer improved social acceptance or group cohesiveness.” Of ...


Wall Street Journal

How Many Team-Building Hiking Trips Can Your Marriage Take?
Wall Street Journal
Some of the team-building push is being led by tech firms wooing 20-somethings. Some 21% of employers offer on-site fitness centers, 22% provide free snacks and drinks, and 48% offer community-volunteer programs, according to a 2015 survey of 463 ...


Husband-wife team building a business with electronics franchise
Kansas City Star
Device Pitstop offers consumers options to replace every day electronics. Dave Root spent three decades in business-to-business sales while his wife, Liz Root, worked in retail. The couple was looking for a business they could team up — and they found ...


Arizona Daily Sun

Biking as a corporate team-building exercise
Arizona Daily Sun
Dana, 44, and Brian, 49, Walton pose for a portrait near East Norriton, Pa. The Waltons are the owners/entrepreneurs behind Walton Endurance, based in East Norriton, offering corporate wellness and team building through biking and having great success.

and more »

Packers.com

Team-building event interrupts minicamp
Packers.com
Instead of a second minicamp practice, the Packers traveled a roughly 20-minute drive north of Green Bay to Little Creek Lodge for a clay shooting excursion. As in the past, the team-building event was a hit with the players, even if some were ...


Nottingham Post

Apprentices set sail as part of national team-building competition
Nottingham Post
WORKERS on an apprenticeship took their job literally as part of a national team building exercise. The group, from Gedling Homes, took part in the Apprentice Ship Cup, where they learned how to man a tall ship to sail across the Irish Sea. An 11 ...


Health Monadnock holds team-building workshop
Monadnock Ledger Transcript
Rethink mobilization strategies, deepen existing relationships, and accelerate current initiatives through practice of the following critical leadership skills: Creating a call to action to recruit new volunteers; and developing intentional strategies ...


NBCSports.com

Packers coach Mike McCarthy believes in off-field team-building too
NBCSports.com
The Packers annually skip a day of practice for some team-building exercise, whether it's shooting or bowling or dodgeball (during which assistant coach Alex Van Pelt tore an Achilles once), they're getting out and having fun together. “To me, people ...
Packers mini-camp underway; players excited for Wednesday mystery team ...fox6now.com
Packers Calendar: Team-Building Activity247Sports
Green Bay Packers HC Mike McCarthy cancels practice for team-building eventFOXSports.com
ESPN (blog) -Packers.com (blog)
all 115 news articles »

Pulse

Team Building for Entrepreneurs
Pulse
Whatever the reason for creating the alliance might be – a joint marketing venture with other vendors, or creating an in-office task force – the steps toward successful team building remain the same. Commitment, contribution, communication and ...

and more »
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